If at any point Blizzard decides to give an honest explanation about what is happening we’ll update the article. This means that the issue is widespread and is impacting a large number of people that purchased the game. We’ve seen thousands of people coming to this page because of these outages. It seems that the luckiest D2R players are those that created and played offline characters. There is no official word on what is causing these outages or timeline of when these issues will be permanently resolved. After decades of running online games they don’t seem to be capable of creating and maintaining an infrastructure even for a 20 year old remastered game. It is Blizzard and their server infrastructure and programming that is causing this. I just wanted to tell fellow D2R players that it is not their fault. It seems European servers had several more incidents than NA.
There were emergency maintenances being done. These incidents lasted anywhere from 15 minutes to an hour. UPDATE October 11th 2021 by Editor-in-Chief: Over the weekend there were several incidents of all players being booted out of the game and subsequently not having access to their online characters for a while.
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